What can I say about Paul and Nancy? (and their whole family by the way) I look for commonalities when I am at a business: that they are in line with my own perspective (and that is not to say I am perfect, it is to say that in my life I look for people who have the right energy and treat people with the utmost care.)
My lovely and I visited Jacques 2 years ago, as we wanted to familiarize ourselves in the floral industry but knew if we did it locally it would be perceived differently than our intent; simply to see what other shops do, and how they treat people. We saw 5 places on our trip 2 years ago, and the stand alone in the NH area we visited, was Jacques. From the minute we walked in, until we left 2 HOURS later, they were incredibly gracious with their knowledge and time. We have visited about 20 flower shops in the past 2 years, and they are still #1 in our book from the overall feel, to the warm and friendly atmosphere.
So why 2 years later am I writing a review/ Like most businesses, we have had a hiccup on our supply chain. we have been without (we had a 1/2 a piece left last night) and our supplier had kept putting off getting us what we need in the height of a very busy Christmas season. I called Paul, I hoped that he had some to spare, but he was my first call. MIND YOU- he really doesn't know me; he knew of me and Kate as it was his wife Nancy that took us in the floral creation area and told us about their history and all that they do locally.
He said "I was in the area Yesterday, had I known I would've dropped it off for you" Is that not incredible? Is that not what you strive to hear from someone. He did it and said it without reservation. I drove to see him, got to talk a little bit, he rung me up for a box and my girls (and our flower shop) are able to keep rolling with all the business coming in. I am thankful for his help, I am appreciative of his business (and sincerely- his granddaughter (I think) was super sweet as he was on the phone when I arrived. She didn't hide in a corner while I waited, she stayed and talked with me about the flower shop, the season and the poinsettias (of which there appears to be a sea of them in all sizes).
Amazing people, Amazing business and they will be a place I will recommend to ANYONE in that area to be taken care of as if you were at an upscale resort, without the '"fake" nice... it is very real.
I have ordered flowers several times from Jaques Flower Shop. I live in AZ and like to send something "special" at holidays, birthdays and "just because" to my Sister in Law be cause she is very "Special" to me. I am always so surprised as well, when my S-I-L sends me pictures of whatever has been delivered....it always looks more beautiful than it did on the website. I have even received a phone call when one of the Willow Tree figurines that I had ordered on the website, was out of stock so I was able to select another which was just as beautiful and the delivery was made on time with some extra roses added to a small 3 rose vase that was just such a sweet gesture. It's not only the beautiful arrangements, gifts or planters that are AMAZING, but the personal touch that each order has received down to the delivery. I am getting ready to order Christmas flowers today as we will all be able to gather in NH for the first time in two years. I know that whatever I order, it will be beautiful as always!! Thank you to everyone at Jaques for always making my orders special.
We wanted to send a Thanksgiving arrangement to an incredible family in New Hampshire who hosted my son for the holiday. We live in Utah and weren’t familiar with floral shops in the area. Jacques did an absolutely beautiful arrangement for us and were so incredibly helpful! Highly recommend!!!
I have been ordering flowers from Jacques for years and they seem to take so much pride in every arrangement. My mother is always happy to get a delivery from them and there's no reason to go anywhere else.
Staff here are very friendly and very helpful. The flowers are always beautiful . Thank you Jacques!
Everyone there is so helpful and welcoming! Great flowers and cute gift shop as well!
I can't thank Jacques Flowers enough for the resplendent flower arrangement they delivered to my wife yesterday. The person who took my order over the phone was an absolute gem. My wife was so happy with the flowers. It lifted her spirits at a time she really needed it. I am so grateful. I need to buy her flowers more often and I know where I'm going to turn every time from now on. From the bottom of my heart, Thank you to everyone at Jacques Flowers.
Thank you for the flowers on Pedal It Forward Day ! All the employees at the Puritan Backroom loved their bouquets 🌼🌷🌸
WOW, I was thrilled to hear how quickly the flowers were delivered, and the festive touches added as I had requested!! Very personalized service… received a picture from my daughter in law and she was just tickled with the arrangement! Thank you so very much! 😀
I live in California and have ordered flowers from Jacques for years. They create such beautiful arrangements each and every time. 😍
The friendliest staff and most beautiful array of flowers cut by stem, most of the flowers being grown locally. And then they even put your plants in a cute box with plastic and paper!! And plant care cards 🌻💕
It is a pleasure to publicly thank Jacques Flower Shop for the wonderful job that they did in creating the centerpieces for our birthday celebration of twelve people. Everyone one who walked in asked me who did the flowers? It was and is my pleasure to spread the word. The staff is friendly and you know you are in good hands as soon as you walk in!
Curteous and very welcoming staff with a warm willingness to assist. Flowers are fresh and exquisite❣️
Had an arrangement made up. Great job. Wife was very happy, and now I am too
Customer service is so unbelievably huge for me and when I called today, the woman who answered was not only friendly, but patient and kind! Such a great experience and something I truly appreciate in a business. I would certainly recommend this place to another!
Has been a go to place of mine in the area for a while, but today my mother was delivered such beautiful flowers in remembrance of my father who passed away that I have to leave a review and say each time I have ordered from Jacques, the arrangements are wildly large in the most beautiful way possible.
I had planned to drop off flowers to family member in a facility. Due to snow storm and Covid impact. I last minute called Jacques Flower Shop to be greeted by a very cheerful Adam. He not only stated they would deliver that day and accomodated some extra requests I had. I will tell everyone I know and I will return for future orders. Thank you Jacques.
I chose Jacques Flower Shop because of the reviews. I called and spoke with Amy who was extremely helpful and friendly. I wanted something specific and she did an amazing job understanding exactly what I wanted. I’m not local but would definitely use Jacques Flower Shop again for my NH floral needs.
Last minute need for flowers and they were incredibly helpful and accommodating! Thank you so much for great service even at the last minute!!
They do a great job with gift baskets and are really nice 🙂
Am so happy with what they delivered. I trust them. I never worry. Their work is ALWAYS superior to any other shop. Call them directly, check out their website & visit this great place if you can. I just saw they even have flower arranging classes which I'm sure they'll have again just as soon as the pandemic is over. They are simply the best at what they do & are family owned & very nice.
Love their build your own bouquet section. Very friendly and helpful every time we stop in
Jessica was so wonderful to work with for my wedding bouquet! I couldn’t have dreamed up a better bouquet, it was so beautiful! We had piece of mind working with Jacques throughout the whole process.
Ordered flowers for my sisters birthday she lives in Manchester and I live in SC. She received the flowers the same day I ordered them. She sent me a picture they were gorgeous and sent me another picture a week later and they're still beautiful. I'll definitely use them again.
I love shopping at Jacques. Everyone is so helpful.